Abingdon, Oxfordshire, UK


The Role 

As Application Support Engineer, you will be responsible for: 

  • Delivery and integration of the Preservica solution in customer environments, ensuring technical issues and blockers are resolved
  • Participating in technical discussions with customer technology teams to plan adoption and ensure best practices are applied during implementation 
  • Liaising with in-house teams to facilitate customer installations and resolve common issues 
  • Going to customers sites to perform installation and knowledge transfer to customer’s IT team (travel in Europe: 10-20% of the time)

Knowledge & Experience: 

  • Proven working experience in enterprise IT support or as a technical /network engineer 
  • Knowledge of Linux and Windows operating systems and utilities essential 
  • Understanding of web based / java application technologies desirable (Apache, Tomcat, https(s), web services) 
  • Experience with network technologies and troubleshooting highly desirable 
  • Familiar with Directory Services (AD/LDAP) 
  • Knowledge of SQL and any relational database would be an advantage


  • Strong communication skills, both written and verbal. The ability to build positive working relationships with customers and colleagues 
  • Strong problem-solving and analytical skills that you can apply to solve technical problems and deliver results on time 
  • Self-motivated, delivery focused, works equally well independently and in teams 
  • Highly organized with a strong command of detail. Comfortable with balancing priorities and multitasking 
  • A passion for innovation and a desire to learn


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